Mortgage Eligibility Review Feedback
Thank you for choosing to leave feedback – With hundreds of enquiries per day we are working hard to keep standards high and customer service is our top priority, so we really appreciate it when customers take the time to let us know when the specialists we work with are doing well, and when we can improve things.
Author: Chris England
As our operations manager, Chris works closely with our growing mortgage broker network to make sure the right customers are being triaged to them, and ensure that our customer service standards are being met every time
Thank you for choosing to leave feedback – With hundreds of enquiries per day we are working hard to keep standards high and customer service is our top priority, so we really appreciate it when customers take the time to let us know when the specialists we work with are doing well, and when we can improve things.
If you’ve had great service:
Testimonials are great for helping our potential readers who aren’t sure whether to enquire or not to know they’re in good hands. Positive feedback also helps us feel good about what we do, and helps us reward brokers who perform well. You can view our Feefo reviews here.
If you’ve had a problem:
Negative feedback is great for helping us identify which brokers aren’t performing as they should be, and also helps highlight any changes to the process we may need to make. Feel free to email us if you watch to get in touch.
Superb response and knowledgeable advisor
Steve, the financial advisor, contacted me within the hour and was very friendly, knowledgeable and professional. He seemed to relish my non standard requirement, diligently kept me updated during the day and we struck up a great relationship. Very impressed.
Peter Costello
Great Service
Everything has been smooth, contact has been nice and fast all of my questions have been answered fully
Martin
Very quick response
Very quick response from Pete. Very helpful, friendly and knowledgeable. I would definitely recommend. Thanks again Pete
Lindsey
Rated 4.8 out of 5 stars across Trustpilot, Feefo and Google