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Our journey to reaching 100,000 customers helped

Our journey to reaching 100,000 customers helped
Pete Mugleston

Author: Pete Mugleston - Mortgage Advisor, MD

Updated: June 24, 2022

Over the past 7 years, we’ve helped 100,000 customers get the right advice. We’re delighted to have been a part of so many people’s lives, helping to make a difference and give them the advice and support they need to get their ideal mortgage.

Online Mortgage Advisor was created to fill a big gap in the mortgage market. We noticed that there were lots of customers searching online to find information about different types of mortgages, but there was no central hub of accurate information they could refer to.

Very few websites (or indeed brokers) back then catered for borrowers with more complex scenarios. If you searched for “mortgage after bankruptcy” when we first started, the top result would be a 5-year-old forum post from the USA, or spammy websites that had no helpful information or credibility in terms of who would help you.

Which is where we come in. Dave and I wanted to offer those services that weren’t being met, so we set up Online Mortgage Advisor in his bedroom. Now, almost a decade later, we have an incredible team and work with some of the best mortgage brokers in the business.

Going forward, our plans are very much to expand our office and services, offer more to customers who need help, and recruit new firms and advisors with a wider range of knowledge beyond just mortgages.

OnlineMoneyAdvisor was born a few months back and we’re already starting to see customers coming through who we’re able to pass to an expert for insurance and pensions. We have also acquired international brands and trademarks and will be launching overseas in the coming months as there are incredible opportunities for us to help in markets globally.

It’s an incredibly exciting time for Online Mortgage Advisor and our-in house team is amazing. There’s a lot of belief in what we’re doing and drive to make it happen, and I’ve no doubt in my mind that we’ll hit our numbers and continue to make a massive difference to our customers.

Here’s a short message from Pete, sharing his thoughts on our fantastic achievement…

FCA disclaimer

*Based on our research, the content contained in this article is accurate as of the most recent time of writing. Lender criteria and policies change regularly so speak to one of the advisors we work with to confirm the most accurate up to date information. The information on the site is not tailored advice to each individual reader, and as such does not constitute financial advice. All advisors working with us are fully qualified to provide mortgage advice and work only for firms who are authorised and regulated by the Financial Conduct Authority. They will offer any advice specific to you and your needs.

Some types of buy to let mortgages are not regulated by the FCA. Think carefully before securing other debts against your home. As a mortgage is secured against your home, it may be repossessed if you do not keep up with repayments on your mortgage. Equity released from your home will also be secured against it.

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