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Our journey to reaching 100,000 customers helped

By Pete Mugleston

Published: 1st November 2019 Last updated: 20th March 2020

Over the past 7 years, we’ve helped 100,000 customers get the right advice. We’re delighted to have been a part of so many people’s lives, helping to make a difference and give them the advice and support they need to get their ideal mortgage.

Online Mortgage Advisor was created to fill a big gap in the mortgage market. We noticed that there were lots of customers searching online to find information about different types of mortgages, but there was no central hub of accurate information they could refer to.

Very few websites (or indeed brokers) back then catered for borrowers with more complex scenarios. If you searched for “mortgage after bankruptcy” when we first started, the top result would be a 5-year-old forum post from the USA, or spammy websites that had no helpful information or credibility in terms of who would help you.

Which is where we come in. Dave and I wanted to offer those services that weren’t being met, so we set up Online Mortgage Advisor in his bedroom. Now, almost a decade later, we have an incredible team and work with some of the best mortgage brokers in the business.

Going forward, our plans are very much to expand our office and services, offer more to customers who need help, and recruit new firms and advisors with a wider range of knowledge beyond just mortgages.

OnlineMoneyAdvisor was born a few months back and we’re already starting to see customers coming through who we’re able to pass to an expert for insurance and pensions. We have also acquired international brands and trademarks and will be launching overseas in the coming months as there are incredible opportunities for us to help in markets globally.

It’s an incredibly exciting time for Online Mortgage Advisor and our-in house team is amazing. There’s a lot of belief in what we’re doing and drive to make it happen, and I’ve no doubt in my mind that we’ll hit our numbers and continue to make a massive difference to our customers. Here’s a short message from Pete, sharing his thoughts on our fantastic achievement…

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