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Customer Marketing Manager

Online Mortgage Advisor is one of the UK's leading info sites for consumers that need specific mortgage help and support. Join us.

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About the role

Online Mortgage Advisor is one of the UKs leading info sites for consumers that need specific mortgage help and support. We put customers together with experts who arrange their type of mortgage everyday – making the complex seem simple. We also work closely with lenders and Fintech firms to deliver a seamless and efficient customer experience.

We are in the process of launching a sister brand, Online Money Advisor; taking the same unique service and applying it to pensions, insurance and other financial services and have plans to launch further overseas brands into the future. We are a fast-growing company and now is a great time to get involved.

Our goal is to become the number 1 place for specialist financial information, with the best network of specialist financial advisors across the UK – ensuring that people get access to the right advice every time.

 

The Individual

Our goal is to become the number 1 place for specialist financial information, with the best network of expert advisors in the UK.

We are looking for an experienced CRM marketing manager who can hit the ground running and implement a best in class customer marketing strategy. Reporting to the Marketing Director, this is a brand new role with a huge opportunity to shape our business success.

Primary Responsibilities

  • Own our customer onboarding process, from enquiry form to completion.
  • Constantly test the timing, message and design of all our customer comms.
  • Work with the marketing data analyst to identify and test both one-off and recurring X-sell and upsell opportunities.
  • Source and implement offers that provide our customers with an incentive to use/stay with us through added value services.
  • Identify new ways we can build our relationship with our customer base.
  • Ongoing development of CRM system ensuring it grows as we grow e.g. integration of new forms, building new fields, queues, workflows when we move into new niches.

Experience in marketing

(required)

20 days + 8 bank holidays

Increased annual leave with service

Benefits package

Incl. cash health plan, discount rewards scheme

£35,000

Experience

  • marketing: 2 years (Required)

Ready to jump onboard?

Apply now

Interested in any of our other vacancies?

FCA disclaimer

*Based on our research, the content contained in this article is accurate as of most recent time of writing. Lender criteria and policies change regularly so speak to one of the advisors we work with to confirm the most accurate up to date information. The info on the site is not tailored advice to each individual reader, and as such does not constitute financial advice. All advisors working with us are fully qualified to provide mortgage advice and work only for firms who are authorised and regulated by the Financial Conduct Authority. They will offer any advice specific to you and your needs. Some types of buy to let mortgages are not regulated by the FCA. Think carefully before securing other debts against your home. As a mortgage is secured against your home, it may be repossessed if you do not keep up with repayments on your mortgage. Equity released from your home will also be secured against it.