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Mortgage Eligibility Review Feedback

Thank you for choosing to leave feedback – With hundreds of enquiries per day we are working hard to keep standards high and customer service is our top priority, so we really appreciate it when customers take the time to let us know when the specialists we work with are doing well, and when we can improve things.

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Chris England

Author: Chris England - As our operations manager, Chris works closely with our growing mortgage broker network to make sure the right customers are being triaged to them, and ensure that our customer service standards are being met every time

Updated: July 8, 2021

Thank you for choosing to leave feedback – With hundreds of enquiries per day we are working hard to keep standards high and customer service is our top priority, so we really appreciate it when customers take the time to let us know when the specialists we work with are doing well, and when we can improve things.

If you’ve had great service:

Testimonials are great for helping our potential readers who aren’t sure whether to enquire or not to know they’re in good hands. Positive feedback also helps us feel good about what we do, and helps us reward brokers who perform well. You can view our Feefo reviews here.

If you’ve had a problem:

Negative feedback is great for helping us identify which brokers aren’t performing as they should be, and also helps highlight any changes to the process we may need to make. Feel free to email us if you watch to get in touch.

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FCA disclaimer

*Based on our research, the content contained in this article is accurate as of the most recent time of writing. Lender criteria and policies change regularly so speak to one of the advisors we work with to confirm the most accurate up to date information. The information on the site is not tailored advice to each individual reader, and as such does not constitute financial advice. All advisors working with us are fully qualified to provide mortgage advice and work only for firms who are authorised and regulated by the Financial Conduct Authority. They will offer any advice specific to you and your needs.

Some types of buy to let mortgages are not regulated by the FCA. Think carefully before securing other debts against your home. As a mortgage is secured against your home, it may be repossessed if you do not keep up with repayments on your mortgage. Equity released from your home will also be secured against it.

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