Mortgage Broker Vs. Going to the Bank for Your Mortgage

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Home Mortgage Broker Mortgage Broker Vs. Going To The Bank For Your Mortgage
Pete Mugleston

Author: Pete Mugleston

CeMAP Mortgage Advisor, MD

Updated: April 16, 2025

When you’re applying for a mortgage, most people go directly to the bank or use a mortgage broker to do all the legwork for them. If you’re wondering which of these two options is best for you, you’ve come to the right place.

In this guide, we’ll compare both approaches and explain why using the right mortgage broker is always safer than approaching a lender yourself.

Should you use a mortgage broker or go directly to the bank?

Use a mortgage broker if you want access to the entire market or have a more complex financial situation, such as a history of bad credit or ‘non-standard’ income. Circumstances like these often call for a specialist mortgage lender, and you’ll need a broker to find the right one.

Going directly to the bank for a mortgage is only recommended if you’re a financial expert who knows the mortgage market and can confidently say that their bank is offering the best deal available. Otherwise, you’re limiting yourself to just one set of products.

There are many reasons why people use a mortgage broker instead of going directly to a bank, building society or another type of lender, including…

  • Brokers can give you access to a wider range of products
  • They can help you optimise your credit report and prepare for a mortgage application
  • Save you time by shopping around and negotiating better deals for you
  • Recommend the right insurance to complement your mortgage deal
  • Help with all of your paperwork
  • They can offer bespoke advice and specialist expertise
  • They can help you get approved for a mortgage if you fall into a ‘higher risk’ lending category, such as bad credit, or you’re looking for a self-employed mortgage
  • Brokers can help you avoid unnecessary marks on your credit report by making sure you’re matched with the right mortgage lender, first-time

Going direct to Bank

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    Access to limited products
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    Limited advice on only in-house products
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    No brokers fees to pay
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    You could miss out on better deals elsewhere
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    Can be quicker than using a broker, but the risk of rejection and paying more in interest is higher
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    You’d need to seek your own clarification about which qualifications your bank’s in-house staff have

Finding your own Mortgage broker

  • Question Mark
    Usually whole-of-market, but not always
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    Impartial advice
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    Potential broker fees, but you could save money by paying less interest in the long run
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    Not as quick as going straight to the bank since you’d have to take the time to find the right mortgage broker for you
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    Likely CeMAP or equivalent qualified, but advisable to check credentials
Our Service

Using Online Mortgage Advisor

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    Guaranteed to be whole-of-market
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    Maximise your chance of approval with our Mortgage-Approval Guarantee
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    Impartial advice from an expert who specialises in your circumstance
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    You’ll only pay fees in accordance with our fair-fee policy
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    Save time by letting us find your perfect broker
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    Save money in the long run by getting a better mortgage deal
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    Guaranteed to hold an industry-standard qualification such as CeMAP or Cert MA, and has also passed a LIBF-accredited training course with us

Why you should use an Online Mortgage Advisor broker

We’ve already established that using a mortgage broker has many advantages over going straight to the bank, but finding the right broker is just as important. If you choose a mortgage advisor randomly, there’s no guarantee that their expertise will align with your needs and circumstances – but if you use our broker-matching service, this won’t be an issue.

Our broker-matching service quickly assesses your requirements and personal information to pair you up with your ideal mortgage advisor, somebody we’ve trained, vetted, and handpicked because of their track record of helping customers like you get a great mortgage deal.

Above, we’ve outlined the benefits of using an Online Mortgage Advisor broker compared to picking an advisor at random or going to a mortgage lender directly

Mortgage Advisor Mortgage Advisor Mortgage Advisor

Receive a Callback From a Qualified Mortgage Advisor

  • Get Assistance With The Mortgage Process

  • Receive Personalised Advice

  • Compare The Best Deals Available To You

Do mortgage brokers get better rates?

Yes, they can potentially get you more favourable interest rates than the ones you’d end up with if you went directly to a mortgage lender. This is because going straight to a lender without seeking professional advice first means you would only have access to their products and risk missing out on a more suitable deal available elsewhere.

This is the main reason why you’re more likely to end up with a better interest rate if you apply through one of the advisors we work with. They have whole-of-market access, so all the best deals you qualify for will be within reach if you decide to work with them.

Broker-exclusive deals

Some mortgage advisors can negotiate a more favourable deal than you would otherwise get with a specific lender and may have access to broker-exclusive deals.

Remember, too, that some lenders do not deal with the public directly and promote their products exclusively through brokers.

Suppose you fall into a category that mortgage providers consider ‘higher risk’, such as bad credit, a self-employed mortgageexpatretired, or you’re looking for a mortgage with low income. In that case, a specialist broker can make all the difference in improving your prospects.

Many mortgage lenders either charge higher interest rates to customers in these categories or turn them away altogether. Still, a broker with the right expertise can match you with the best provider to lend on the most favourable terms.

Is it more expensive to use a mortgage broker?

Not necessarily. Some charge a fee, but the most important thing to remember is the overall amount you will pay for your mortgage if you apply through a broker. While most mortgage brokers will charge you for their time, you could save a significant amount in the long run if they find you a better mortgage deal than what you’d find yourself, and the likelihood is that they will.

On the flip side, those who go directly to a bank, building society, or credit union might save a relatively small amount in fees in the short term, but they might be out of pocket overall since there’s no guarantee they’ll end up with the best deal.

The brokers we work with operate on a success-only model. You won’t be charged a penny if they fail to get you a mortgage and will refund any upfront fees in this unlikely scenario.

Moreover, they won’t charge you for an initial consultation about your mortgage needs and personal circumstances and will offer total transparency on the fees involved.

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Common misconceptions about mortgage brokers

Below, we’ve tackled some of the most common misconceptions about mortgage brokers and clarified why they’re false…

  1. Mortgage brokers cost extra: Some people think they’re saving money by going directly to the bank, but bear in mind that a broker is likely to secure a better deal for you, and that could mean ending up in pocket overall, even with broker fees factored in.
  2. Going to the bank is the quickest option: Yes, it might save you a small amount of time at the start of the process, but things could quickly become drawn out if the bank declines you and you’re scrambling around trying to figure out where to turn for help. Brokers can also save you time in the long run by helping you with your paperwork.
  3. My bank will reward my loyalty: Many people assume that the lender they bank with will reward their loyalty if they choose to apply for their mortgage with them, but this isn’t necessarily true. Bank loyalty is one of the main reasons people don’t end up with the best deal on their mortgage because there’s zero guarantee the product range your bank offers includes the perfect mortgage for your requirements.
  4. Going to the bank is the easiest option: Again, not necessarily as a mortgage broker can take most of the stress out of the process. They will offer bespoke advice throughout, guide you through to completion and help you with the paperwork.
  5. You don’t need a broker to remortgage: It might not be a requirement, but it’s a good idea to have a broker search the entire market for you before you remortgage. There’s no guarantee the best remortgage deal for you is with your current lender or even one you’ve heard of yourself or could find through a quick Google search.

Get matched with the right mortgage broker today.

Rather than going directly to the bank for your mortgage or choosing a mortgage advisor at random, the best course of action is to have the right mortgage broker handpicked for you.

Using our broker-matching service, you can rest assured that the advisor you’re introduced to will perfectly fit your needs and circumstances. They’ll have a strong track record helping customers like you and specialising in cases like yours.

Call 0330 818 7026 or make an enquiry, and we’ll set up a free, no-obligation chat between you and your ideal broker today. Speaking to them before you apply instead of rushing straight to the bank could help you save time, money and unwanted marks on your credit report.

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Receive a Callback From a Qualified Mortgage Advisor

  • Compare The Best Deals Available To You

  • Receive Personalised Advice

  • Find Out What Rates You Could Get

FAQs

Most experts would recommend using a mortgage broker to compare the market rather than carrying out your research online. Internet rates tables and comparison tools can be useful to get a general overview of the deals on offer, but they aren’t bespoke to you, are rarely whole-of-market and are known to promote sponsored products.

We only work with brokers who can compare deals across the whole market and source mortgages bespoke to your needs and circumstances.

Mortgage brokers can recommend and negotiate many protection insurance products you’re likely to need when buying a property, including life insurance, home insurance and landlord insurance (for those in the market for a buy-to-let mortgage).

Using a broker for protection insurance products has many advantages for mortgages, namely whole-of-market access and bespoke advice.

See our sister service, Online Money Advisor, for information about types of insurance that fall outside of the protection class and access to financial advisors who specialise in them.

That depends on what advice you need. If you need mortgage advice, the whole-of-market mortgage brokers we work with offer five-star service and can also arrange deals for related financial products such as bridging loans and protection insurance.

Independent financial advisors can advise you on a wider range of products, including pensions, investments and business loans. Some of them are qualified to provide mortgage advice and arrange deals for the aforementioned products.

We also work with independent financial advisors and will match you with one if that fits your needs and circumstances best.

Ask us a question

We know everyone's circumstances are different, that's why we work with mortgage brokers who are experts in all different mortgage subjects.

Ask us a question and we'll get the best expert to help.

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Pete Mugleston

CeMAP Mortgage Advisor, MD

Pete, a CeMAP-qualified mortgage advisor and an expert in all things mortgages, cut his teeth right in the middle of the credit crunch. With plenty of people needing help and few mortgage providers lending, Pete successfully went the extra mile to find mortgages for people whom many others considered lost...

Pete, a CeMAP-qualified mortgage advisor and an expert in all things mortgages, cut his teeth right in the middle of the credit crunch. With plenty of people needing help and few mortgage providers lending, Pete successfully went the extra mile to find mortgages for people whom many others considered lost causes. The experience he gained and his love of helping people reach their goals led him to establish Online Mortgage Advisor, with one clear vision – to help as many customers as possible get the right advice, regardless of need or background.

Pete’s presence in the industry as the ‘go-to’ for specialist finance continues to grow, and he is regularly cited in and writes for both local and national press, as well as trade publications, with a regular column in Mortgage Introducer and being the exclusive mortgage expert for LOVEMoney. Pete also writes for Online Mortgage Advisor of course!

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