Terms and Conditions

600,000+

600,000+

Customers helped

5 Star Rated

5 Star Rated

On Trustpilot

FCA Regulated

FCA Regulated

Financial Conduct Authority

Home Terms And Conditions

OMA Mortgage Guarantee Terms and Conditions

  • Enquiry must be made through the Online Mortgage Advisor website through an online form.
  • The initial application with a 3rd party must not have started before being declined by an advisor matched by Online Mortgage Advisor.
  • Must have proof of a full mortgage offer from a 3rd party.
  • Full mortgage offer must have been made by a 3rd party within 2 weeks of being declined by an advisor matched by Online Mortgage Advisor.
  • Only valid on cases declined by an advisor matched by Online Mortgage Advisor where decline happened within 4 weeks of initial enquiry creation date.
  • Not being matched to an advisor or no contact from an advisor does not constitute an offer being declined.
  • Only one claim per person.
Online Mortgage Advisor reserves the right to decline a claim if any of the above conditions have not been met or can’t be evidenced by the customer.

Claim against the OMA Mortgage Approval Guarantee

To claim against the OMA Mortgage Approval Guarantee, please submit a claim form and a member of the team will be in touch,

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