Removing Missed Payments From Your Credit Report

Find out how to access your credit reports and challenge missed or late payments that should be showing.

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Your credit history and score is a really important part of any finance application you make. Even if you think your score is perfect, your advisor is going to want to see and understand your report and make sure they’re supporting you in the right way.

Home Credit Reports Removing Missed Payments From Your Credit Report
Pete Mugleston

Author: Pete Mugleston

Mortgage Advisor, MD

Updated: January 4, 2024

Missed and late payments are generally classed as two of the least severe forms of bad credit, but they can have a negative impact on your borrowing profile.

The good news is that it’s possible to get them removed, under certain circumstances, and here you will learn when that is doable and how to make it happen.

Can you remove missed or late payments from your credit report?

This is only possible under the circumstances outlined below:

  • If the debt has been settled and is more than six years old
  • If the late/missed payment was recorded in error

If neither of these scenarios applies but you believe there are mitigating circumstances surrounding your missed/late payment, you can contact the credit reference agency displaying the issue and request for a ‘notice of correction’ to be added to your file.

This will record your explanation of the issue for potential creditors to take into account, but it is at their discretion whether the reason is satisfactory. Unexpected life events such as illness or redundancy may be accepted, but some lenders are more flexible than others.

How to remove missed/late payments

If the issue was settled and is more than six years old, or was recorded in error, you can contest the missed/late payment by following these steps:

  • Download your credit reports: You will need to see which of the credit reference agencies are reporting the issue, and you can do this by visiting our credit reports hub, signing up for a free, cancel-anytime trial with our affiliate partners and downloading your credit files through them.
  • Dispute the issue directly: If the recorded missed/late payment is simply outdated information, contact the credit reference agency that has it listed. Have proof that the matter has been resolved to hand. If the issue was the result of an error, you should go to the creditor who reported the problem and ask them to investigate.
  • Monitor your reports going forward: You should keep tabs on your credit reports to check that the issue has been removed after you reported it. The free trials our affiliate partners offer last up to 30 days, so you will have the opportunity to do this.

The credit report providers we work with offer multi-agency reports comprising information from the UK’s main credit reference agencies –  Equifax, Experian and Transunion – which means you will get a complete and in-depth overview of your credit profile.

How much will your credit score improve by?

A missed or late payment can impact your credit score by up to 80 points, although its effect will diminish over time. Multiple missed payments will, naturally, have a greater impact. There will be no sign of the issue after six years provided it was fully resolved and you can diminish its effect before this point by settling the debt in full.

Download your credit reports today

If you want to remove or dispute a missed/late payment from your credit record, the first step should be to visit our credit reports hub so you can download your credit files for free. Only by doing this can you identify which reference agencies are showing the issue. You can then contact them or the creditor in question to request its removal.

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FAQs

A late payment is when you make a payment to a creditor after the due date. Most creditors allow a grace period of up to 30 days before they report the issue to the agencies.

A missed payment is when a payment that is owed to a creditor is not paid at all. Neither issue is classed as a ‘severe’ form of bad credit, but if the missed/late payments are recent or there is more than one of them, they can impact your creditworthiness.

Firstly, you should make the payment as soon as possible, but if that is not feasible, contact the creditor and explain the situation. If there are mitigating circumstances surrounding your missed payment, they might allow you a grace period to get back on track before reporting the matter to the credit reference agencies.

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